Frequently Asked Questions
Common questions about Future Link Solution, our AI-powered workflow automation platform, and how we help SMEs eliminate manual processes.
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Product & Stage
What stage is Future Link Solution at?
We're currently in MVP (private beta) stage, working with select SMEs to refine our core AI workflow automation features. We're actively iterating based on real user feedback.
Who is this product for?
SMEs (small-to-medium enterprises) with manual, repetitive processes—especially in finance, insurance, healthcare, and professional services. Teams spending hours on data entry, approvals, and follow-ups see the biggest impact.
How is this different from other automation tools?
We're AI-first, not rule-based. Instead of complex if/then logic, our AI understands context, handles exceptions, and suggests next actions. Plus, we're built specifically for SMEs—powerful but not overwhelming.
AI & Technology
What kind of AI do you use?
We combine document AI (OCR, NLP) for data extraction, decision AI for routing and classification, and conversational AI for human handoffs. All running on secure, enterprise-grade infrastructure.
Do I need technical skills to use it?
No. Our visual workflow builder lets you design processes by dragging and dropping—no coding required. If you can draw a flowchart, you can build automation with Future Link Solution.
How accurate is the AI?
Our AI learns from your specific processes and improves over time. For critical decisions, we always include human review checkpoints. You maintain control while AI handles the routine work.
Security & Compliance
Is my data secure?
Yes. We follow enterprise security standards with encryption at rest and in transit, role-based access controls, and audit logs. Your data stays within your region and is never used to train models for other customers.
Are you GDPR compliant?
Yes, we're designed with privacy by design principles. Data minimization, consent management, and right-to-deletion are built into our platform architecture.
Can I integrate with existing tools?
Absolutely. We connect with popular business tools via APIs and webhooks. Common integrations include CRMs, accounting software, email systems, and document storage platforms.
Pricing & Access
How much does it cost?
We're currently in private beta with select customers. Production pricing will be transparent and SME-friendly. Early beta participants get preferential pricing when we launch publicly.
How do I get access?
Request early access through our contact page. We're onboarding new beta users monthly and prioritize teams with clear automation use cases.
Do you offer implementation support?
Yes. Every beta customer gets dedicated onboarding and workflow design support. We want to ensure you see real ROI from day one.
Future & Roadmap
What's coming next?
Check our public roadmap for detailed features. Short-term priorities include enhanced AI processing, enterprise security features, and mobile workforce capabilities.
Will you always focus on SMEs?
SMEs are our core focus, but we're building enterprise-ready architecture from day one. As we grow, larger organizations will benefit from the same AI-first approach.
How do you decide what features to build?
User feedback drives our roadmap. We're in constant dialogue with beta customers and track which workflow patterns create the most value for SMEs.
Ready to automate your workflows?
Join our private beta and see how AI can transform your business operations.